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About Fortnum and Mason

Fortnum & Mason is a luxury department store in London, England. It was founded in 1707 by William Fortnum and Hugh Mason. The store offers a wide range of products, including food, wine, home decor, and personal accessories. They have a strong reputation for their traditional and high-quality products, particularly their tea and confectionery. They also have a famous piccadilly store in London.

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Here are some frequently asked questions about Fortnum & Mason:

Where is Fortnum & Mason located? Fortnum & Mason is located at 181 Piccadilly, London W1A 1ER, United Kingdom.

What are the store hours? Fortnum & Mason's store hours vary depending on the location, but the Piccadilly store typically opens at 10:00 am and closes at 8:00 pm Monday to Saturday, and 11:30 am to 6:00 pm on Sundays.
Do you offer gift wrapping? Yes, Fortnum & Mason offers gift wrapping services for a small fee.

What forms of payment do you accept? Fortnum & Mason accepts a wide range of payment methods, including credit cards, debit cards, and cash.

Do you have a loyalty program? Fortnum & Mason has a loyalty program called the Fortnum's Diamond Club. Members earn points for every purchase they make in-store or online and redeem them for discounts and special offers.

Do you offer delivery? Yes, Fortnum & Mason offers delivery for online purchases and also have click and collect option.

Do you have a return policy? Yes, Fortnum & Mason has a return policy for products purchased in-store or online. Customers can return items within 28 days of purchase for a refund or exchange.

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Here are some tips for shopping at Fortnum & Mason:

Visit the food hall: Fortnum & Mason is famous for its high-quality food, so be sure to check out the food hall where you can find a wide variety of delicious treats.

Try the tea: Fortnum & Mason is known for its tea, so be sure to sample a few blends while you're there.

Look for deals: Fortnum & Mason regularly offers discounts and special promotions, so be sure to check their website or in-store displays for current deals.

Don't miss the hampers: Fortnum & Mason is famous for its luxury hampers, which make great gifts for special occasions.

Take a tour of the store: Fortnum & Mason offers guided tours of the store, which is a great way to learn more about the history of the store and the products it offers.

Check the online store : Fortnum & Mason has a great online store where you can find the same products as in the store, and also have the option of getting it delivered to your address.

Take advantage of the customer service: Fortnum & Mason's customer service is impeccable, so don't hesitate to ask for help or advice while you're shopping.